The last year has been strange, maddening and often scary. However, when viewed through the right lens, the pandemic has provided some tangible lessons that can make us more focused at work and more fulfilled at home.
A good outside business consultant or professional coach can, suite simply, change your business. They will see things you don’t. They will make you do things you don’t like. And they will bring about results you didn’t think possible.
If you want to lose your focus, get confused and remain distracted – read and follow every hot new business book on the bestseller list. It’s not because these books aren’t great - some of them are. It’s because we have incomplete context and inadequate follow through when trying to integrate these best practices into our organizations.
Most of us understand that our organizations have two kinds of systems. The business systems and the human systems. As a management consultant, I'm rarely called to help a company improve their business system. Where organizations usually struggle is with human dynamics.
Business leaders today wear many hats. Sometimes too many. One of the biggest issues facing CEOs or entrepreneurs is what we call the dilemma of reactivity: allowing the urgent to destroy the important.
Many of us know what we should be doing when we encounter a problem or mistake. What this owner did was not overly complicated, but often in the day-to-day chaos of business, we lose sight of these three fundamentals.